Returns and Exchanges
RETURN POLICY
Thank you for shopping with us! If you are not completely satisfied with your purchase for any reason, you may return it to receive a full refund, store credit, or an exchange.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at hello@marquetfairtrade.comspan> to obtain return instructions. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the address provided in your email.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
- Sale items are FINAL SALE and cannot be returned.
- Item(s) must have all original packaging.
- Item(s) must be in salable condition.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Last updated October 26, 2020